Allianz Insurance has relaunched its personal lines policy wording for its Clear private car product. The refreshed design aims to make the policy easier for customers to read and understand.
To identify areas for improvement Allianz reviewed feedback from a variety of external sources including its network of national and independent brokers.
Allianz personal lines product manager (motor and home), Alan Gairns, commented: “The majority of customers who don't read all of their policy documents, or terms and conditions, do so because they are simply too confusing. However, it's hugely important that customers know what is and isn’t covered within their insurance policy.”
He added: "We've addressed this by enhancing the design and layout of the policy wording, using new colour-coding and Allianz icons to highlight important information such as what is and isn’t covered. We’ve also made the document more portable by reducing the size from A4 to A5, so customers can easily fit the policy wording in their glovebox."
In addition to making the new Clear private car policy wording easier to read and understand, customers can also benefit from the following covers:
For further information contact:
Media Relations Officer
Allianz Insurance is one of the largest general insurers in the UK and part of the Allianz SE Group, the largest property and casualty insurer worldwide.
Around 85 million private and corporate customers rely on Allianz's knowledge, global reach, capital strength and solidity to help them make the most of financial opportunities and to avoid and safeguard themselves against risks. In 2014, over 147,000 employees in more than 70 countries achieved total revenues of approximately 122.3bn euros.