Allianz UK is announcing some proposed changes to its Claims and Corporate Partner operations.
The proposals fall into two broad categories:
- The consolidation of the Customer Accidental Damage Motor Claims into one site, at the Birmingham Claims Handling Centre.This would involve a phased transfer of work from the Bristol claims office (Bridge House).
- Moving to a new model for Motor Engineer operations with changes to responsibilities and consolidation within the Supply & Experts Team
The company will also be moving its Commercial Property Claims from Birmingham to Milton Keynes.
Colleagues working on Commercial Property at Birmingham will be redeployed to work on motor claims.
All other types of claims would remain in their existing locations.
- Transferring the administration and processing of two corporate partner products from Allianz’s Bristol (Aztec West) office to Allianz Business Services Ltd based in Lancaster.
Speaking about the proposed changes, Allianz’s Chief Claims Officer, Graham Gibson said:
“Change has become the norm, even for a business as stable as Allianz. We need to be forward-thinking with our approach to make sure that our claims and corporate partner operations and the functions that support them are the right size and shape to meet the future needs of our customers."
“The business has entered into a consultation process with the recognised Union, UNITE over the proposal, with the intention of finding ways to minimise the impact on the workforce which could result in approximately 150 roles being put at risk.”
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Allianz Insurance is one of the largest general insurers in the UK and part of the Allianz SE Group, the largest property and casualty insurer worldwide.
Around 85 million private and corporate customers rely on Allianz's knowledge, global reach, capital strength and solidity to help them make the most of financial opportunities and to avoid and safeguard themselves against risks.
In 2015, over 142,000 employees in more than 70 countries achieved total revenues of approximately 125.2bn euros.