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The future of claims

It's claims Jim, but not as we know it!
Ok, my Star Trek analogy might not be the best, but imagine the scene. Your car's involved in a collision and needs to be repaired. Rather than call your insurer to make a claim, the vehicle communicates directly with your insurer's claims department, the garage and your digital personal assistant to validate the claim and arrange a convenient time for th

UNDERLYING PERFORMANCE AT ALLIANZ IS STRONG AND THE OUTLOOK IS POSITIVE

Allianz UK (Local) Financial ResultsQ1 2017Q1 2016Gross Written Premium£545.0m£547.3mOperating Profit£37.5m£ 47.4mCombined Operating Ratio96.7%95.9%
The change to the Discount Rate had a £58.3m impact on the company’s existing reserves which resulted in a restatement of the 2016 financial results on a local basis. The effect of the change was to reduce the 2016 profit number

Tony Newman, head of motor claims, Allianz Insurance

Steering a route through change

The Association of British Insurers’ announcement that motor insurance premiums hit their highest recorded levels at the end of last year is another reminder that change is long overdue in the personal motor market. That’s coming but will it be enough? First up is the Prisons and Courts Bill, which seeks to bring premiums down by around £40 a year by tackling the whiplash epidemic. This will see a

Discount rate cut raises liability issues

Much of the Ogden discount rate commentary has focused on the impact on motor insurance claims but the reduction has equally serious implications for other lines of liability business. There is little doubt that payments relating to significant injury claims will rise, and that rates may need to rise in order to fund this increased exposure.

Ibi Moghraby, head of claims strategy & customer experience, Allianz Insurance

ALLIANZ LAUNCHES LIVE VIDEO STREAMING PLATFORM FOR CUSTOMER CLAIMS

Allianz Insurance has enhanced its Claims proposition by launching a video streaming platform, Allianz Site View, which enables customers to send images, video clips or conduct live video interactions with the insurer in support of their property claim.

Phil Ruse, head of legal protection sales and distribution, Allianz Legal Protection

ALLIANZ ENHANCES ITS LEGAL SERVICES

Through its new partnership with international commercial law firm DWF LLP, Allianz is now able to offer its Commercial customers a broader spectrum of specialist free legal advice, as well as a host of free and discounted legal services.

ALLIANZ BECOMES OFFICIAL PARTNER OF FORMULA E

ALLIANZ BECOMES OFFICIAL PARTNER OF FORMULA E

The FIA Formula E Championship, the world’s first fully-electric single-seater racing series and Allianz, a world leading insurer, are proud to announce their partnership.

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