Jeremy Trott “We acted quickly following the December 2015 floods & within 2 hours of claims coming in 95% of our customers had an appointment confirmed. We made more than 1000 visits to customers & have now settled or partially settled 96% of home & business claims. So far, we've paid £48m to those customers. In total, we provided 236 alternative homes for people to live in following the floods."
Documents • Apr 29, 2013 13:48 BST
Our Risky Business Report reveals a new approach whereby business leaders are weighing up challenges and opportunities at every turn to drive success. It investigates how innovation and risk management are now seen as two sides of the same coin with company leaders challenging perceptions that managing risk stifles development by making it a part of their growth and innovation strategies.