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Press release -

Candid camera catches fraudster

A claimant who attempted to bring a claim against Allianz for £200,000, along with legal costs exceeding £80,000, is now facing the prospect of having to repay at least £40,000 in legal fees, having been found to be fundamentally dishonest.

The claimant, Michael Casserley, 49 from Oswaldtwistle, Accrington alleged that on the 23June 2018, he slipped in a restaurant toilet, causing a re-rupture of an injury to his Achilles tendon. However, suspicions were raised when it was discovered that he had misrepresented the extent of his injuries.

In one instance he told his own medical expert that he required a walking stick or mobility scooter to get around, but had, on the day of the visit, forgotten his walking stick.

In light of the discrepancies Mr Casserley was placed under covert surveillance and during this time the claimant was seen assisting a neighbour in carrying a sofa, contradicting his earlier claims of limited mobility.

Her Honour Judge O’Brien, presiding over the case at Burnley County Court on the 15thJanuary 2024, stated that the claimant significantly exaggerated the extent of his difficulties and that his presentation to the experts was markedly different from his actual functionality, as evidenced by surveillance footage. She concluded that the claimant knowingly provided dishonest evidence and exaggerated his pre- and post-accident capabilities.

The claimant initially valued his claim at up to £25,000 but later tried to increase the amount to £200,000. The judge dismissed the claimant's assertion of variable condition of ‘good days and bad days’, made for the first time at Court, as it was not supported by any documentation, including the Department for Work and Pensions (DWP) records.

James Burge, head of counter fraud at Allianz Commercial, commented: “The excellent work that has been put into pursuing this case really highlights our determination to bring fraudulent claims to justice. Reviewing the footage brings home the importance of calling out all forms of fundamental dishonesty. The claimant, in this case, both in his actions and words was clearly trying to profiteer from our customer.”

Jonathan Head, Director with DWF, representing Allianz said: “This case underlines the importance of careful analysis of the claim presented; and the benefit of carefully targeted surveillance in the right case.

“The claimant was given a number of opportunities to walk away from the claim, but pressed on until almost the very end, causing substantial legal fees to be incurred by Allianz, and by his own solicitors.”

Ultimately, the claim was withdrawn shortly before a scheduled two day trial, but the defendant, Allianz’s client, pursued the matter, resulting in the claimant being found fundamentally dishonest and ordered to pay £40,000 toward the defendant's costs.

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Regions


About Allianz Holdings plc

Allianz Holdings plc is the non-regulated holding company which owns the principal insurance operations of Allianz SE in Great Britain including Allianz Insurance

About Allianz

The Allianz Group is one of the world's leading insurers and asset managers with more than 122 million* private and corporate customers in more than 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 717 billion euros** on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage about 1.7 trillion euros** of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are among the leaders in the insurance industry in the Dow Jones Sustainability Index. In 2022, over 159,000 employees achieved total revenues of 152.7 billion euros and an operating profit of 14.2 billion euros for the group***.
*Including non-consolidated entities with Allianz customers.
**As of March 31, 2023
***As reported – not adjusted to reflect the application of IFRS 9 and IFRS 17.


Cautionary note regarding forward-looking statements

This document includes forward-looking statements, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance figures, or events may differ significantly from those expressed or implied in such forward-looking statements. Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in the Allianz Group's core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) particularly in the banking business, the extent of credit defaults, (vii) interest rate levels, (viii) currency exchange rates, most notably the EUR/USD exchange rate, (ix) changes in laws and regulations, including tax regulations, (x) the impact of acquisitions including and related integration issues and reorganization measures, and (xi) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.

No duty to update

The Allianz Group assumes no obligation to update any information or forward-looking statement contained herein, save for any information we are required to disclose by law.

Contacts

Sara Robinson

Sara Robinson

Press contact External Communications Manager 07918 470463